Privacy Policy

Personal Information We Collect

We may collect the following categories and types of "Personal Information":

• Contact Information: your first and last name, mailing address, email address, and phone number.
• Other identifying information: IP address, social media usernames, passwords and other security information for authentication and access.
• Financial Information: credit card, debit card and bank account information.
• Demographic information: gender, age, employment information and salary information.
• Geolocation data.
• Internet or other electronic activity: your browsing, search, and click history, including information about how you navigate within our Site and Services and which elements you use the most.
• Commercial information: products or services purchased or viewed on our Site.
• Audio and visual information: your videos and photos.
• Inferences drawn from the categories above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

How We Use Personal Information

We may use your Personal Information for the following categories of use:

• Transactional Purposes: To receive, process, confirm, send and track your order, subscription or registration; to communicate with you about your order; and to process any subscription or registration you make to one of our Services.
• Analytical Purposes: To analyze preferences, trends and statistics using your identifying information, internet activity, commercial information, demographic information, and geolocation data.
• Marketing and Promotional Purposes: To inform you of new products, services and offers; provide targeted advertising; run contests, promotions and sweepstakes; provide loyalty program benefits; and send other personalized marketing communications.
• Maintenance and Improvement of the Site and Services: To provide the Site and Services (including account alerts), handle customer service requests, and diagnose technical and service problems.
• Review and Content Creation: To enable reviews of our products and display content that you have created and allowed us to display on our Site and social media.
• Security and Fraud Prevention: To protect the Site, our company, and others and to prevent fraud, theft and misconduct.
• Legal and Other Requirements: To comply with legal requirements or when necessary to provide to our lawyers, accountants or other advisors.

Sources of Personal Information

We may collect Personal Information from the following sources:

• Directly from you — when you fill out a form on our Site, sign up for communications, or ask us to contact you.
• From our Service Providers — including analytics platforms that measure traffic and may capture session replays of your activities on the Site (clicks, scrolling, typing, navigation, and device specifications).
• From other third-party sources — including information you make publicly available on social media or other online resources, or when you link your account to a third-party service.
• Passively from you — using tools like browser cookies and other tracking technologies described further in the Cookies and Advertising sections below.

Categories of Third Parties We Share Personal Information With

• Service Providers — Trusted businesses contracted to provide services such as hosting, data storage, and marketing. They are only given information necessary for their work and must maintain appropriate security practices.
• Our Affiliates — Businesses under common control with us, where acting as a Service Provider or as required by law.
• Corporate Transactions — In the event of a merger, acquisition, or sale of assets, Personal Information may be disclosed or transferred in connection with such a transaction.
• Compliance with Laws and Law Enforcement — We may disclose Personal Information to government or law enforcement officials when necessary to respond to legal requests, protect safety or property, prevent illegal activity, or comply with the law.

Privacy Notice Specific to Mobile Messaging

We will only use information you provide when opting into mobile messaging (the "Program") to transmit your mobile messages and respond to you, if necessary.

Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Section is strictly limited to the Program and has no effect on other provisions of this Privacy Policy. To view our complete Mobile Messaging Terms and Conditions, please see the Terms of Use on our Site.

Cookies

We may use cookies (a small text file placed on your computer to identify your computer and web browser) and anonymous identifiers (a random string of characters used for the same purposes as a cookie). These are used to analyze use of and improve the Site and Services.

Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent; however, certain features of the Site or Services may not work if you delete or disable cookies.

We may use Google Analytics on the Site to analyze how users use the Site and to provide advertisements on other websites. To opt out of having your information used by Google Analytics, visit tools.google.com/dlpage/gaoptout.

Session Replay Technology

We use session replay technology on our Site. This technology records and tracks your interactions with our website — including mouse movements, clicks, page visits, scrolling, and tapping — and creates a reproduction of your activity. We use session replays for quality control, customer service, fraud prevention, security, and marketing purposes.

Our session replay technology is owned and operated by a third-party service provider. Information collected by this technology may be collected by, transferred to, and stored by that third-party service provider.

ChatBot Technology

We use chatbots to help provide customer service and support, including through a virtual assistant. A chatbot is a software application that mimics human conversations in text or voice interactions on our website or customer service hotline.

If you use our chatbot service, we will collect any information you provide to us. We will also create and store a transcript of your chat interaction, which will be shared with and stored by our third-party service provider. These transcripts and the information you provide are used for quality control, customer service, fraud prevention, and security purposes.

Advertising and Online Tracking

We may place advertisements and allow third-party companies to serve ads and collect certain information when you visit the Site. These companies may use certain information during your visits to provide advertisements about goods and services likely to be of interest to you.

These companies may collect information about your activities on our Site and combine it with information about your activities on other websites, mobile apps, and devices using server logs, cookies, web beacons, tags, pixels, and mobile advertising IDs.

Our systems do not recognize browser "Do Not Track" signals. To learn more about these advertising practices or to opt out, you can visit networkadvertising.org or aboutads.info/choices. Options you make are device specific.

Managing Your Information Preferences

You can opt out of receiving marketing emails from us by following the link provided at the bottom of all marketing emails you receive from us. You may opt out of marketing emails; however, you cannot opt out of receiving all emails from us, such as emails about the status of your account.

Be Careful When You Share Information with Others

Please be aware that whenever you share information on any public area of the Site or Services, that information may be accessed by others. When you share information in any other communications with third parties, that information may be passed along or made public by others.

We cannot control and are not responsible for what third parties may do with your information, so you should exercise caution when choosing to share it.

Security

We maintain physical, electronic, and procedural safeguards to help protect the confidentiality and security of information transmitted to us. Personal information may be accessed by persons within our organization, or other entities described in this Privacy Policy, who require access to carry out the purposes described herein.

However, no data transmission over the Internet or other network can be guaranteed to be 100% secure, and no security measures can provide absolute protection. We strive to protect information transmitted on or through the Site, but we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Links

Our Site and Services may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites and are not responsible for their practices. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to it.

Children's Privacy

The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.

Processing in the United States

Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location.

By using the Site or Services, you are agreeing that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States. If you have any questions regarding international data transfers, please contact us using the contact information provided below.

Notice to Residents of Canada

If you are a resident of Canada, you may have certain privacy rights under Canadian privacy law, including the right to request access to your personal information and to request a correction if you believe it is inaccurate. Please contact us using the information provided on the Site.

To help protect against fraudulent requests, we may ask you to verify your identity before granting access to your personal information.

Subject to limitations under the law, you may also withdraw your consent to our processing of your personal information. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before it was withdrawn. If you seek to withdraw consent to processing that is necessary for us to provide you with goods or services, we may no longer be able to provide such goods or services to you.

Privacy Policy Changes

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will go into effect on the "Revised" date shown in the revised Privacy Policy. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.

Contact Us

If you have any questions or concerns, or would like to submit a complaint, please contact us using the contact information available on the Site:

• Phone: (559) 264-1173
• Email: casacciamg@aol.com
• Address: 1454 W Belmont Ave, Fresno, CA 93728